Customer Reviews

We recently had Chicago Glass repair a scratched glass pane in an extension project. The team was incredibly professional, prompt, and meticulous in their work. They arrived on time, assessed the damage, and got straight to work with precision and care. By the time they were done, the glass looked as good as new – no sign of the scratches whatsoever. I highly recommend Chicago Glass for anyone in need of glass repair services; they exceeded our expectations in every way.

Problem: Scratched Glass  Sector: Residential   Site: Occupied Property

Perfect job. My builder called them out as they had scratched my rooflights when cleaning them. Chris did a perfect job, was polite, trustworthy and explained the process clearly. Would definitely recommend and use again in the future if needed. Thank you.

Problem: Scratched Glass  Sector: Trade   Site: Occupied Property

"We have now had two jobs completed by your team, and we are very pleased with both results"

"I also would like to thank you and your team for such an excellent job! The customer is happy."

Problem: Scratched Glass & Etched Graffiti  Sector: Estate Management

"Thanks for your services today, your engineer was excellent and really helpful ,will definitely recommend your services"

Problem: Scratched Glass  Sector: Trade/Construction

Always keen to help. With a very prompt and professional service. I wouldn't use any one else.

Chicago Glass were very responsive and professional from the start. It was easy to set them up as a supplier and us as a customer. Petita has been particularly helpful on all accounts with quick responses and clear information. The Site staff were punctual and did a good job, working in accordance with all the site health safety rules.

We would recommend using Chicago Glass.

Problem: Impact Damages   Sector: Rail Services

The technician who you sent out was brilliant and happy to help. Kept me updated throughout the job and was understanding even when he had to wait a while for induction. Great job overall carried out too.

Problem: Grinder Spatter Sector: Trade   Site: Construction Site

I recently used the services of Chicago Glass to address the scratches on a glass table, and I must say, I am thoroughly impressed. From start to finish, the experience was nothing short of exceptional. Initially, I was quite apprehensive about the process, given the delicate construction of the table. However, my worries were quickly alleviated upon the arrival of the technician.

The technician was not only highly skilled but also remarkably knowledgeable about the intricacies of the table. To my surprise, he even knew the manufacturer, which instantly instilled confidence in his capabilities. His expertise was evident as he meticulously assessed the damage and devised an appropriate plan of action. The technician took care to minimise the dust during the repair and polishing process - he took great care to contain any potential mess, ensuring a clean and organized work environment throughout.

Most importantly, the results of the polishing were nothing short of remarkable. The scratches that once marred the surface of the table were non-existent, leaving behind a flawless finish.

Based on this experience I would have no hesitation recommending Chicago Glass.

Problem: Scratched Glass Table   Sector: Residential Property

Excellent service every time, we have used Chicago Glass numerous times over the last couple of years, we have found this to be much more cost effective then replacing large glass panes. They are very professional and their work is impeccable, even the largest of scratches they have managed to polish out, you would never know the glass was previously scratched or had been repaired. Highly recommend!

Problem: Scratched Glass

“Chicago Glass helped us out with a scratched mirror - they were very helpful and fixed our problem in no time. We would not hesitate to recommend them.”

Problem: Scratched Fixed Mirror  Sector: Construction/Trade

"We are really happy with the windows – they look brand new!

Also, the technician was fantastic. Polite, professional, worked in a really neat and tidy manor and obviously did a great job as you wouldn’t even know there had been graffiti there. Would highly recommend you to anyone needing this service."

Problem: Etched Graffiti  Sector: Business Premises

"Thank you for a great job in Boston.  The client was very happy with the finish on the glass.  From requesting a quote to organising the site visits and then the completed job, your team are very helpful and polite.  Not that we ever want to keep using your service, as this means I have issues, however when I do have them, you make the process of sorting them out very smooth."

Problem: Scratched Glass  Sector: Trade

"I thought the overall service was fantastic, the technician was friendly and skilled, and the price was fair, especially considering the unknown works period. Chicago were able to confirm a site date 7 days after my enquiry, which is extraordinary based on experience with Glass Techs in other areas of the UK. I have used Chicago Glass as both a Technical Administrator and a Site Technician, from 2012-2023, and have never been disappointed with the final results, or charged unfairly for those results. I highly recommend giving them a call."

Sector: Construction/Trade

I am writing to say that we are delighted with the outcome, which has way exceeded our expectations. You really have to know the damage is there to spot it, and I doubt if a normal viewer would ever notice it. The dark patch around the chip, which we assumed would still be visible, has disappeared.

Petita did a fine job in managing expectations during the initial enquiry. So it became a case of "underpromise - overdeliver". And your admin system is very efficient with the automated acceptance etc.

Altogether an impressive operation. ... a big "thank you!!" to all concerned.

Problem: Chipped Glass Door, Sector: Residential

Surpassed my expection - i had some very difficult scuffs and scratches to remove from an internal glass door - The operative from Chicago glass spent time carefully attending to each and now the glass looks like new. Highly recommend and a very pleasant and professional company to deal with.

Problem: Scratched Glass  Sector: Residential

Great service got the scratches out of a couple of vacuum units which are very expensive at £300 per sqm & takes 12weeks to arrive from China.

Problem: Scratched Glass  Sector: Construction/Trade

We recently used Chicago Glass to repair some scratches to some glazing on a project we are working on. The whole process couldn’t have been any easier. After sending you the size of the sratches on site you gave us a quote. The quote was super easy to get you booked in to visit site and then the invoice was generated.

Your operative who attended site worked with no fuss and the glass was left looking amazing.

Would 100% use and recommend you again to anyone.

Problem: Scratched Glass  Sector: Construction/Trade

I work for a property management company and we have used Chicago Glass several times for graffiti removal. Easy to deal with the office and they have always did the job without issues, on time as promised.

Problem: Scratched Glass  Sector: Property Management

Very happy to review the service offered by Chicago Glass. I had been looking for several weeks for someone to fix the scratches on my windows) I was messed about and didn't make progress getting to a quote. Once I got through to Chicago Glass the quote was with me same day, accepting the quote was easy and appointment was set. On the day the representative was on time, polite and got the job completed in less than 2 hours. Plus did his best with some scratches that were really too close to the window edge. Overall a very professional service.

Problem: Scratched Glass  Sector: Leisure & Hospitality