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99% of the time our sales team can provide you

with a no obligation free quotation over the phone after asking you a few questions.

However, we realise that for bigger projects, you may wish for us to come and survey the amount of work before we attend, to provide you with a clear answer as to whether we can help, and how much is it going to cost. Enabling you to compare it to other solutions, such as replacement panels.

Surveys are undertaken by technicians or a member of our senior management team for larger complex sites.  Completed online using our job management platform, we can provide you with a clear outline of the identified damage, which will be sent with your quote. They will also take pictures of the damaged glass panels and/or metal framework, to go alongside the survey and quotation.

How do we Survey Glass Damage?

How do we Survey Glass Damage?

We inspect the glass, as per the GGF Quality of Vision guidelines below 

Stand in the room no less than 2 metres away from the sealed unit and look directly through it. 

  • For toughened, laminated, or coated glasses, stand no less than 3 metres away. 
  • Where it is not possible to stand at the right distance then stand as far away as you can from the sealed unit. 
  • Do so in natural daylight, but not directly towards the sun and with no visible moisture on the surface of the glass. 
  • Exclude 50mm wide band around edge of the glass from the check. 
  • Glass must be viewed at an angle of 90º.

Flat transparent glass, including laminated, toughened, or coated glass is acceptable if the following are neither obtrusive nor bunched:

  • Bubbles or blisters
  • Fine scratches not more than 25mm long
  • Minute particles

The obtrusiveness of blemishes is judged by looking through the glass, not at it, under natural light. It must be understood that the glass used in sealed units is a processed glass, and consequently, blemishes are to be expected.

Book Your Glass Survey
Architectural Metal Framework Damage Surveys

Architectural Metal Framework Damage Surveys

Where we are unable to quantify the damage with you over the phone, our Operations Director or Manager will come out and survey your architectural metal framework damage on-site. 

Book Your Paint Survey

You can find out more about the Glass & Glazing Federations Professional Advice on Repairing Damage on Glass Surfaces by downloading the Glass Repair publication on their website. 

GGF Glass Repair Publication

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Accreditations

We hold CHAS Elite, along with being members of the Glass and Glazing Federation (GGF). 

Chas Elite
Glass & Glazing Federation