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Operations Administrator Vacancy
This is a fantastic opportunity to join a growing industry with a leading employee-owned company.
If you feel like you meet the criteria for the Operations Administrator, then please apply now. Send your covering letter and CV to jennaweston@chicagoglass.co.uk
No agencies please
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Full Time; Permanent Position at our Head Office in Medway
Hours: 08:00 – 16:30 Mon-Fri; 40 hours/week
As Operations Administrator you will be responsible for a broad range of administrative tasks and will provide clerical support to our team of site technicians, technical team and Directors. Based at our offices in Medway, you will be working in an often face paced environment and need to be able to prioritise and organise your workload to suit the demands of the business, whilst at all times providing the excellent customer service that we pride ourselves on.
Responsibilities
- Performs administrative and clerical tasks
- Assists with initial client technical and operational discussions
- Assists with project communication and documentation
- Assists with customer account set up and performs documentation of client profile information in our master reference system and all associated client contacts for support matrix
- Assist with proactive client outreach initiatives
- Documents correspondence with clients in the Chicago Glass Customer Relationship Management (CRM) systems
- Assists with tasks related to project completion
- To assist and monitor company Health and Safety records, documentation and training
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Requirements
- Work independently as well as in a collaborative environment
- Customer service orientated
- Communication skills – written, verbal and presentation
- Planning, organising and diary management
- Prioritising
- Problem assessment and solving
- Information gathering and monitoring
- Attention to detail and accuracy
- Flexibility and adaptability
- Computer skills and knowledge of the relevant software
Accreditations
We hold CHAS Elite, along with being members of the Glass and Glazing Federation (GGF).
