Dorset - Residential Property
Removal of Distortion Left in Glass
Residential Homeowner
Project Information
1 Day, 1 Technician
- Site Location: Dorset
- Customer Name: Mark & Louise
- Attendance: August 2024
- Duration on-site: 1 man day
Aims & Objectives
Restore Distorted Glass
Recently, we were asked to repair the work of another company offering glass polishing services. Despite the challenges with this type of repair, we were able to complete the job to our high standards, restoring the glass back to nearly new.
Our client has left us a glowing review! They were initially reluctant to trust another glass polishing company with the repairs needed to fix the faulty work completed by other glass polishers. After seeing the result of our hard work, it was clear that not all glass polishers are the same!
Reviews like this remind me why I am so proud of the work we do here at Chicago Glass. Our team takes great pride in what we offer our clients and strive to ensure that every project is completed to the highest quality and expertise. We understand the frustration and inconvenience caused by damaged glass panels, whether on a construction project, a place of work, or within your own home. We make it our mission to ease that burden for our clients.
We believe our specialist glass technicians, repairing glass day in day out, sets us apart from other companies who offer glass polishing as part of a wider range of service repairs, and we know our client’s trust us to deliver results that exceed their expectations.
We truly believe that we are the best at what we do and continue to strive for perfection, no matter the obstacles we may face.
Having had many floor-to-ceiling panes of glass on our new build property scratched then subsequently made much worse by an unprofessional, all-round fixer company, we found ourselves in the position of nervously having to get repairs done ourselves after the builder went bust.
Coming from a long-term engineering background, I was extremely impressed by Chicago Glass's initial consultation call with Tom the Ops Director, where the repair process, limitations and expectations were explained clearly.
Following some communications from the helpful Petita, we had the highly skilled and experienced technician, Dan out for a day. Fuelled with tea and toast, Dan repaired all the scratched panes, as well as some additional bad external render splatter.
Louise and I would like to thank Chicago Glass for their professionalism, friendliness and transparency throughout the entire process. In our case they've been a true lifesaver!
Thankfully we've learnt that not all glass repair specialists are the same!
Mark & Louise
Excellent Service
Accreditations
We hold CHAS Elite, along with being members of the Glass and Glazing Federation (GGF).
