Glass Polishing FAQs

Glass polishing is the process given to removing defects to glass panels using abrasive discs, compounds, a polishing machine, undertaken by a trained technician. Learn more about our glass polishing process here and the damages our glass polishing process can remove.

Our glass polishing process removes the following types of damages, but please contact us if you have any type of glass damage as we may have a solution for you. 

• Scratches
• Acid etched grafitti
• Etched grafitti
• Surface contamination (such as: concrete splashes, pollution, water run-off)
• Weld Spatter
• Grinder Spatter
• Plasma Spatter

Click here to find out more information about these damages and how we can help.

There are very few occasions where we have been unable to polish out your glass scratches.  As a guideline, although this is not always the case, we are unable to polish scratches when any of the following apply;

• the glass is under the size of an A4 piece of paper
• the glass is textured on the side of the scratch
• scratches closer than 20mm to the edge of the frame (unless de-glazed), and 50mm to the corners

Yes, we have a large team of glass polishers and resin repair specialists based in and around London.  With such a large team we are able to react extremely quickly to our clients’ needs, often being on-site within 48 hours after reciving your written confirmation..

We do not charge extra for congestion charges or parking.

We avoid polishing within 20mm of the frame/handrail/wall for a couple of reasons, as highlighted below.  If you are able to remove the glass from the framework, or the handrail from the balustrade panel this will enable us to remove damages closer to the edge of the glass.

• There is underlying damage under the framework, such as chips or nicks as this could lead to a breakage as we work the glass to remove the damage.   
• We do not wish to catch the framework with our polishing machines.
• To ensure that we do not leave a 'hard' edge on the glass, our technicians will feather the area of damage, working close to the edge reduces the area our technicians can work on.

If the damage is in the corner of the glass panel, our machine is not able to fit into the edge, as we use 150mm and 180mm circular discs. 

No, polishing the glass will not compromise its integrity.  However, if upon consultation we thought otherwise the attending glass technician would advise prior to commencing.

If the damage is close to the wall, or is on the glass within the recessed area, depending on the damage type will depend if we are able to help. Please contact our Head Office to discuss your problem.