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Aftercare Service
Keep your customers smiling, and we’ll keep you smiling with our solution to glass and architectural metal defects
01634 735 616
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Making the new homeowner’s journey into a new home as seamless as possible.
Handling glass and architectural defects with a swift professional resolution.
If during the snagging appointment / new home handover, or during the 2 years builders rectification period, the new homeowner has pointed out glass or architectural metalwork defects, you are in the right place to get this resolved.
We offer a professional hard surface repair service for the repair of damaged and architectural metalwork. We can also assist if you provide an aftercare service for recently installed products.
Why Use Chicago Glass for Your Glass /Metalwork Surface Repairs?
We are specialists in the repair of glass and architectural metalwork. We don’t do other hard surfaces, we ensure we are experts in these areas, providing the highest level of workmanship and productivity.
- We can work with you to provide a solution to the problem for your new homeowner/recent install,
- We have experience in working in new build properties,
- We have over 25 years’ experience in the repair industry,
- We can work on the damaged panels on-site and normally with them in-situ,
- We can work at a time to suits the new homeowner; and can often be on-site within 2 working days.
- Committed to working outside of our operating hours, or at weekends to fit in with your schedule.
- Provide you with an excellent level of customer service, we are just at the end of the phone, email or chat service
- Provide you with a free no -obligation quotation,
- Provide you with high quality workmanship; our technicians take pride in their work
- Offer you experienced technicians,
- Offer you a fair price for our service; often much cheaper than the time cost and product cost of the damaged panel(s)
- Offer you technicians, wherever your property is within mainland UK.
- Provide you with a job report, detailing the work that was undertaken during our visit,
- And most importantly, we wish to get to know you, how we can help and look to build an ongoing relationship for any glass and architectural metalwork defects that may appear on snag sheets or during the during the rectification period.
Let us be your single point of contact for all your Professional Hard Surface Repairs to Glass and Architectural Metal Framework, we are just a phone call away.
Common Defects Found in the Aftercare Sector
These are some of the common problems that clients reach out to us about, however, if you have a defect that does not fit into any of these categories, still reach out to us. We may just have a solution.
Customer Reviews
Don’t just take our word about our service, here are some first hand comments from our customers.
“We recently had Chicago Glass repair a scratched glass pane in an extension project. The...”
“Perfect job. My builder called them out as they had scratched my rooflights when cleaning...”
“"We have now had two jobs completed by your team, and we are very pleased...”
“"Thanks for your services today, your engineer was excellent and really helpful ,will definitely recommend...”
“Always keen to help. With a very prompt and professional service. I wouldn't use any...”
“Chicago Glass were very responsive and professional from the start. It was easy to set...”
“The technician who you sent out was brilliant and happy to help. Kept me updated throughout...”
“I recently used the services of Chicago Glass to address the scratches on...”
“Excellent service every time, we have used Chicago Glass numerous times over the last couple...”
““Chicago Glass helped us out with a scratched mirror - they were very helpful and...”
“"We are really happy with the windows – they look brand new! Also,...”
“"Thank you for a great job in Boston. The client was very happy with the...”
“"I thought the overall service was fantastic, the technician was friendly and skilled, and the...”
“I am writing to say that we are delighted with the outcome, which has way...”
“Surpassed my expection - i had some very difficult scuffs and scratches to remove from...”
“Great service got the scratches out of a couple of vacuum units which are very...”
“We recently used Chicago Glass to repair some scratches to some glazing on a project...”
“I work for a property management company and we have used Chicago Glass several times...”
“Very happy to review the service offered by Chicago Glass. I had been looking for...”
Get in touch with us today
Accreditations
We hold CHAS Elite, along with being members of the Glass and Glazing Federation (GGF).
